Shipping

Everything you need to know about how your order is prepared and shipped.

Order Processing Time

All orders are shipped from the United States. We aim to process each order within 3 business days after purchase, excluding weekends and holidays. Please note that during product launches, holidays, or promotional periods, processing times may be slightly longer.

Once your order ships, you'll receive a confirmation email with your tracking information. If you don't see it, please check your spam folder or reach out at abigail@studiosargent.com.

Shipping Rates & Methods

We offer complimentary standard shipping on all U.S. orders. If you'd like your order sooner, expedited options are available at checkout — rates are calculated based on your location and will be shown before you complete your purchase.

Estimated Delivery Times

Delivery times are estimates and begin once your order has shipped:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days

Times may vary due to carrier delays, weather, or peak shipping periods.

Shipping Address Accuracy

Please double-check your shipping address at checkout — we can't be responsible for orders sent to an incorrect or incomplete address. Spot a mistake? Email us at abigail@studiosargent.com right away and we'll do our best to fix it before your order ships.

Lost, Stolen, or Delayed Packages

Once your order is with the carrier, delivery timing is in their hands. If tracking shows your package as delivered but you can't find it, please check with neighbors and your local carrier first — then contact us and we'll help however we can.

Returns & Return Shipping

U.S. returns are complimentary. Email us to start a return and we'll send you a prepaid return label. Full details are on our Returns, Exchanges & Refunds page.

International Shipping

At this time, we ship within the United States only. We hope to offer international shipping in the future.